custOmer's comments
Judge Tudor Owen, UK PPL (4/11/11)
Lisa Gasteiger (Rex's wife) demonstrated what I found to be the ethos of RexAir the moment I walked through the door to enquire about renting a C172 for a flight to Key West - welcoming, charming, helpful and professional. When I asked about their aircraft she invited me to inspect them. They were in immaculate condition, and the hangar was spotlessly clean - usually a good sign. Al Russo, my FI for the flight, was an excellent instructor and good company. Rex is obviously entirely straight and I'm confident would satisfactorily resolve any issues which might arise.
Dedication to customer satisfaction was second to none that I've experienced over a few decades' flying in the UK and several other parts of the world, including other states in the US. I'm not surprised Rexair has such a good reputation.
Dana Pyle (4/5/11)
Just a great place all around. Lisa Rex and Al all very helpful and a family run atmosphere!
Carlos Claudio (3/18/11)
This is the best Flight School/Maintenance Facility on the field. I may be bias being a tenant in KAPF but they did a great job on my aircraft's annual so that's why I'm placing this comment.
Tom Kurtz (2/8/11)
Another great service experience with RexAir. I tied down with RexAir in mid-January after flying from Ohio. The next day Rex called me to tell me about a potential maintenance issue with the airplane that he had noticed. Not only did they address the problem, but they also washed the airplane (which was pretty dirty from winter in Ohio). RexAir staff are friendly and professional, while paying great attention to detail.
Steve Harrington Chesterfield Twp MI (1/19/11)
I am a student pilot completing my private certificate in Michigan I also have a vacation home in Naples and was down for the New Years holiday. Wanting to get a few extra hours of practice work prior to taking my check ride, I thought I would check out RexAir. It was an excellent choice! I got 6 hours of time in a well equipped and maintained C 172 with a very competent instructor, Jim Fogarty. The experience was absolutely worth the time. I fully intend to make RexAir the home for my Florida training and renting experience. I can't wait to get some time in the Cirrus!
Capt. Steve Durrell, British Airways, Airbus Fleet LHR (09/03/10)
During the past thirty years, I’ve hired aircraft from rental operations all over the U.S. In that time I’ve seen just about every standard across the spectrum. Then by chance I came across RexAir – Wow! Aircraft that are always clean and maintained beyond the minimum, a hangar that is both clean and tidy and engineers that are clearly proud to be there. Couple this with great operations staff and first rate instructors and it becomes clear to see that RexAir is a passion driven, safe operation. If you are just starting out in aviation either for fun or professionally, you’d do well to pay Rex a visit. To demonstrate my level of confidence in their operation, my son had his first lesson some weeks ago and will returning regularly for more!
Tyler Levine (07/14/10)
Had my first two flying lessons from Al Russo at RexAir and have to say I’m completely hooked on the experience. He provided a complete sense of safety while giving me a sense of control and adventure. The in-class and flight lessons were informative, interactive, challenging, scenic and gave me more than I was looking for in a beginner experience. Thanks Al and RexAir!!!
Todd Gregory (05/24/10)
I recently got my S Cirrus transition thru RexAir and thru Al Russo and I was very pleased with the results. The staff is on top of their game and the aircraft are very well maintained. No problem with renting the planes anytime I want… Thanks again everyone.
Lars Bosse, Germany (05/14/10)
Perfect for hour building. I had the C172 & C182. Airplanes are in perfect condition and the staff is not just fair, all of them are also very friendly!! I just can recommend this school!!!!! I look fwd to fly there again.
Lee Johnson (05/04/10)
I recently completed my Cirrus transition training at RexAir. If you are reading this and plan on learning to fly Cirrus aircraft this is hands down the only place you want to go! From the friendly and professional staff to the absolute outstanding instruction, I don’t believe RexAir can be beat. Their equipment is highly maintained and the family atmosphere makes learning easy and fun!
Jay Bruber, CEO BankCardServices Worldwide (04/22/10)
I’m a pilot from St. Paul Minnesota, I was vacationing with my family in Naples and my 14-year-old autistic son wanted to go flying, he loves planes. I found RexAir and I can’t say enough great things about this company and my experience. I took an instructor, Jim Fogarty, who did a fantastic job. He knew the area which made the flying very enjoyable. We had such a great experience we rented again four days later. I would highly recommend RexAir.
Tom Kurtz (04/13/10)
I have had excellent customer service and flight instruction experiences with RexAir. First, I had an outstanding IPC that involved some of the best ground and simulator instruction that I have ever had (and I am a CFII). Additionally, I recently tied-down with RexAir while stopping through Naples. In addition to calling to find out what time I would be departing (to make sure the plane was ready), they also washed the airplane. RexAir is a first class operation with a team of competent, friendly and professional individuals.
Terry Claussen (04/08/10)
I rented a C182 from RexAir during a recent visit. Al Russo performed my checkout and is an outstanding CFI. The staff was a great help in making sure that my large payload sightseeing trip went off with minimal effort. I highly endorse RexAir.
Bryan Barlow (02/06/09)
Thank you for all of the customized service while I was here at RexAir. The accomplishment of this life goal has been very fulfilling. I was very pleased with the entire experience and impressed with your entire staff, especially Al who is a true professional and an absolute asset to your school.
Jeff Bolick (01/28/09)
Thanks very much and I appreciate the service you provide. It has been great flying in Florida and I plan to fly here for a long time. Joe has been absolutely awesome. He is the best instructor that I have ever flown with. Thanks again.
Christian & Karin Kern (10/28/08)
We are back in Austria! Thank you all very much for your support and great hospitality. We learned a lot (many thanks to Joe and Jim), and we appreciate very much the experience we had. We are looking forward to seeing you again soon!
Thomas McBride (08/26/08)
Thank you so much Lisa. I just want to tell all of you how happy I am at Rexair. It has been my pleasure to represent such an amazing flight school. I look foward to each and every flight at Rexair and I will continue to give 110% on every lesson I give. Please extent my appreciation to Mr. McBride for allowing me to fly in such great company and experience!
Mark Silvert (05/05/08) (http://www.airnav.com/airport/KAPF/REXAIR)
Rex Air is a family run business, Lisa and her Dad. I have never taken lessons there, but have rented their beautiful Cirrus's, super friendly, the ONLY place I would recommend to rent from in Naples, FL.
Jim Stiger (05/03/08)
Lisa and Jack, it is not often you get a CFI that is willing to go the extra mile at the request of the pilot under instruction. I somehow talked Jack into standing in the middle of the runway at Marathon when there was an aircraft on final approach!! Thanks for the great flight and gracious courtesies that were shown to me on Friday. I can tell the the Fish symbol is more than a symbol at RexAir. I look forward to my next flight. I will try to stop by to get more familiar with the cockpit layout, the avionics and the checklist. See you soon.
Blessings,
Jim Stiger (Micah 6:8)
Annabelle Vultee (05/01/08)
That’s great. You guys have been awesome to work with. I appreciate all your help locally in Naples. I hope to be sending more people your way soon.
All the best,
Annabelle Vultee
Chief Operating Officer
AirShares Elite, Inc.
Dominik Kauertz (04/23/08)
It was a real pleasure to fly with RexAir!
Both Jitka and myself really enjoyed the stay in Naples and to discover Florida by air. We are already planning to come over end of this year to get more flight time and - to potentially fly to the Bahamas ;-)
Thank you again for your support! Extremely professional. well organized, friendly & welcoming attitude of the entire crew. Highly motivated flight instructors. Well maintained and equipped aircrafts. New aircraft models with newest avionics. It is a pleasure to fly with RexAir!
Best regards to the entire RexAir team from Munich,
Dominik
Isaac Kohen (12/23/07)
Rented a 182 G1000 from RexAir. Clean, well maintained plane, and a very friendly staff. Will be back!
Rick Zona (11/28/07)
RexAir is a very professional flight school with excellent instructors and airplanes and an extremely friendly and coureous environment in which to continue flight training and rent airplanes. The Cirrus SR20 is a great aircraft. I recommend RexAir without reservation.
Rick Kufta (09/2007)
Lisa and Rex... I have spent a considerable amount of my time and money with your organization, and there are several reasons that I plan on continuing to do so. One of the major ones is that I am most comfortable with Jack's style of instruction. I could see where some students would be more receptive to a younger instructor, or a more structured one; I happen to treasure the incredible wealth of knowledge and experience, as well as a real love of flying, that Jack brings to your organization.
Joshua Giordano (09/2007)
Thank you for providing this opportunity so that I may express my satisfaction with RexAir. I was impressed day one when I was greeted by you and your father on my first day of flying. I like the idea that I can speak with Rex at anytime and know that he is there to listen and provide instruction too. You have always been helpful and answer any questions I may have promptly. I have never felt like I needed to hesitate to ask a question, to any employees of RexAir, in fear that I would feel stupid. I think this is a very important point. Joe Monaldi is an excellent instructor. Joe is clear, precise, respectful, knowledgeable, and understanding of my strengths and weaknesses in the aircraft. I would like for you to know that he is very respectful of your equipment and facility. I look forward to every lesson with Joe and feel very good with my progress. Your service personnel are also friendly and easy to talk with.
Randall Keny (07/26/07)
You guys have a class A operation going there, lots of courtesy, clean, aircraft were well taken care of. I'll be back when I'm down there again.
Dennis Frett (04/25/07)
During my recent long weekend, I needed to arrange an oil change for my Cherokee during my stay. Ken was terrific in arranging the service on short notice and providing the most professional customer service I've ever encountered in light aircraft maintenance. His service was timely, efficient, convenient, and as agreed. I highly recommend Rexair and Ken and his co-workers for any service you may require while in Naples. Thanks Ken, for being so helpful.
John Barlow (02/19/07)
Hi Lisa,
I want you to know how much I enjoy learning how to fly. You, Rex, Jack and Ed are a great team. I really like your new facility. It's convenient and is much better for getting to the plane than your previous location. Thanks again.
Philip Silvert (01/20/07) I should very much like to thank you once again for a most enjoyable few hours learning the many functions of the Cirrus. As always over the many years we have known each other, you have taught Mark basically from ab initio to his current annoying, from my perspective, high level of competence. It has always been not only instructive but very enjoyable flying with you. Mark & I will fly there together at Christmas, if not sooner. With every best wishes to you for the coming year.
Col. Ben Knisely (01/16/07)
Lisa.... this is one of the reasons I choose you folks to be "my partners" in this aviation endeavor ... both you and your father have displayed a very professional approach and your office (albeit crowded) comes across as being "organized" and has its "stuff together".... I have been around long enough to know that this just doesn't happen by chance ...it is so because of the way you run the business ....I look forward to getting started with Joe ... regards, ben
Anne Menkveld (01/11/07)
Dear Lisa,
We all gone home, back to Peking/China and Bas plus his family back to Holland and missing wonderful Naples! This was a great vacation, the
weather was just perfect (although the last day it got a little cooler) great to do some flying and freshen up my pilot skills. Cessna N53352 is a great little airplane.
Lisa, thank you so much for all you help and support and special thanks to your father. Bas is still 'up in the clouds' - a proud owner of a solo certificate! Pete did a great job. Hope to return end of this year, it was a great pleasure meeting you all at RexAir!
Bas Menkveld (01/11/07)
Thanks again for all the things you, Pete and Rex have done. We had a really nice time in Naples. Would it be possible to send the picture with me and Pete again? Thanks, and I hope to see you all later.
Ware Fuller (12/26/06) As a visitor from the north, I recently had a very pleasant BFR with Joe. You run a comfortable and professional operation with good equipment, and I plan to rent from you in the future.
Cristian Page (11/02/06) I have been flying with RexAir since July 2006 and it is an excellent flight school. Very friendly staff and their instructors provide excellent instruction. Treatment is of the highest order with online scheduling and a homely welcome back from a flight out. I have just been checked out in their new Cirrus SR20 and it is a fantastic aircraft, and their cirrus instructor Joe is outstanding. I would highly recommend RexAir for aircraft rental and flight training. Many Thanks all at RexAir.
Thomas Gloor, Chris Mueller, Alex Amberg and Oliver Kaepelli
I have placed some pictures of our stay on my website, commentary to follow
http://www.photoshow.net/pilotshop
Tom Freitag, Germany
Biennial Flight Review
Before starting my vacation in Naples I contacted a lot of local flying schools and charter companies via E-mail and received only one answer, which proved very unsatisfying. Most of the companies did not answer my inquiries. Then I was given the address of RexAir by a friend. Only one hour after sending my first E-mail, I received very detailed answers from Rex to all my questions for planning a flying vacation. Rex is a very professional pilot and instructor and definitely able to give the best possible support. Foreign pilots will find his English easily understandable. For those however, who prefer being instructed in German, Markus, his Swiss colleague, will be ready to offer his services. Rex has numerous airplanes available, all of which are clean and in good condition. I received a new Biennial Flight Review and endorsements with Rex and I am looking forward to using his services again during my next vacation in Naples. Currently, I am studying for CPL and IFR in Germany and it will be a pleasure for me to receive further instruction from RexAir, in the US, in the not too distant future.
Peter Born, Germany
Private Pilot Certificate
I just want to thank you very much again for all your help, your passions, and your over-all, absolutely perfect support while finishing my US PPL. I really learned a lot and had, in addition, a wonderful time in Naples. Also, my mother enjoyed her stay so much that she is constantly thinking how to arrange a longer stay in Naples while Europe is having it's wintertime. I was also very pleased to meet your local FAA Designated Examiner who was a very understanding and fair guy.
David A. Stuart, Naperville, IL
Multi-Engine Rating
Rex Gasteiger is the type of instructor to whom I would refer my closest friends.
Wolfram Pfahler, Germany
Private Pilot Certificate
Naples is a fantastic place for spending one's vacation and for flying. RexAir, Inc. offered everything a pilot might need: nice and well maintained airplanes, excellent instructions, very pleasant accommodations, friendly help whenever necessary, interest in the individual goals of the person, and always a friendly and personal atmosphere. I have held a German Pilot License for several years; however, flying at RexAir I have gained many valuable and new experiences, like night flights, instrument flights, and special maneuvers. I have learned a lot and finally completed my American Private Pilot Certificate. I am looking forward to returning to RexAir for further flight instruction.
Veit Theig, Germany
Aircraft Checkout and Hour Building
I would like to thank you for the good time in Naples. Everything worked out so easily and very well. We enjoyed flying there so much. Thank you very much for that.
Darek Merkel, Naples, Florida
Certificate Flight Instructor
Just like the previous certifications, I have never felt more prepared or confident. Rex helped me meet my deadline and made my CFI certification the best gift I have ever received.
Rod Ashmore, Naples, Florida
Private Pilot Certificate
Working with RexAir was a relaxing, rewarding experience. They are true professionals who cater to the needs of their customers. I highly recommend their services.
Harald Meier, Germany
Biennial Flight Review
Rex is a really good instructor. The way Rex takes care of each customer is the best I can imagine and that's what makes RexAir different from other flight schools. No one is treated like a number. Rex is only satisfied if he meets your needs exactly
Jeremy Vandersluis, Switzerland
Certified Flight Instructor
To say that my experiences with Rex and RexAir have been good would be an understatement. From my first contact with Rex, almost a year ago, I was put at ease. Rex made my goal his first priority. His motivation helped to keep me focused on the task at hand. I had been disappointed by impersonal service and unprofessional treatment which I received at other schools, but RexAir has been nothing but a positive experience for me. As an international student based in Switzerland, I was troubled by time pressure. Rex was able to assure me that the task I had set for myself could be accomplished in the time available; he handled the scheduling of my flights and ground school. I came away with my Commercial Multi-engine Instrument Certificate on the first attempt, but more importantly, I was convinced that my time and money had been well spent and that my piloting skills had improved significantly. My second experience with RexAir was equally positive; I obtained my flight instructor certification on the first attempt. The study for the CFI exam was arduous and without the instruction and support I received at RexAir, I am sure that I would have been unable to complete my preparations in time. I have no hesitation in recommending RexAir to any prospective pilot, to any pilot wishing to improve or upgrade his skills, and particularly to foreign students and those with time pressures.
Thomas Glinka, Germany
Intsrument (IFR) Rating
I went to Naples with the intention to pass the IFR-Rating. After a detailed conversation with Rex I felt it was the right decision to start my training program with RexAir. The instructors are very professional and there was always a very personal atmosphere. The training curriculum was very individualized and Rex took great care that I reached my IFR goal. I'm very happy about the cooperation that RexAir provided and I will recommend this business to my friends. Thank you very much RexAir. I'm sure I'll come again.
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